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Welcome in!


Below you'll find answers to the questions we get asked the most


The time it takes to get your order ready to be shipped is 1 to 2 business days.

You'll be able to choose from USPS, UPS, or FedEx.

Yes, to select countries.

Brass, Copper, Sterling silver, Rose gold fill and Gold fill.

Yes, care instructions is available here on the site, and are included in your package.

Click/Tap to read our return/exchange policy.

Yes, send an email with pictures of the damage and if I feel like I can repair it I will free of charge. Of the damage involves a broken stone and needs replacing, there will be a cost for that. You will be responsible for shipping cost both ways.

Yes, I'll freshen up and clean any piece bought from Novaiden Designs free of charge. You'll only need to pay shipping both ways.


Here you can place an explanation or answer to the question.

No, I tend to work with raw/bare metals for my wire wrapped pieces

Yes I'm currently taking customs, I don't take too many at one time to ensure reasonable turnaround times, so my customs list can close at any time. Click/tap to access the Custom Request Form.

You can check out the policies here

they're also in the footer of all pages on this website

Yes, although I specialize in pendants and rings, I also make earrings, and bracelets (more coming).